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Policy regarding the processing of personal data of the Non-Profit Joint Stock Company "Social Health Insurance Fund"
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Policy regarding the processing of personal data of the Non-Profit Joint Stock Company "Social Health Insurance Fund"

  1. General provisions
    This personal data processing policy is drawn up in accordance with the requirements of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” and determines the procedure for processing personal data and measures to ensure the security of personal data by the Non-profit Joint Stock Company "Social Health Insurance Fund" (hereinafter referred to as the Operator).
    1. The operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of man and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
    2. This Operator’s policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can obtain about visitors to the website https://msqory.kz/ and users of the Qoldau 24/7 mobile application.
  2. Basic concepts used in the Policy
    1. Automated processing of personal data – processing of personal data using computer technology.
    2. Blocking of personal data – actions to temporarily stop the collection, accumulation, modification, addition, use, distribution, depersonalization and destruction of personal data.
    3. Website is a collection of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet.
    4. Mobile application is a software product, a type of application software designed to work on smartphones, tablets and other mobile (portable, portable, pocket) devices.
    5. Personal data information system is a set of personal data contained in databases and information technologies and technical means that ensure their processing.
    6. Depersonalization of personal data - actions as a result of which it is impossible to determine the ownership of personal data by the User.
    7. Processing of personal data – actions aimed at accumulating, storing, changing, supplementing, using, distributing, depersonalizing, blocking and destroying personal data.
    8. Operator - NJSC "Social Health Insurance Fund", which independently or jointly with other persons organizes and (or) carries out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
    9. Personal data – any information relating directly or indirectly to a specific or identified User of the website and mobile application.
    10. User – any visitor to a website or mobile application.
    11. Providing personal data – actions aimed at disclosing personal data to a certain person or a certain circle of persons.
    12. Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite number of persons or familiarizing them with personal data to an unlimited number of persons, including the publication of personal data in the media, posting in information and telecommunication networks or providing access to personal data to any or in another way.
    13. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign state, to an authority of a foreign state, to a foreign individual or foreign legal entity.
    14. Destruction of personal data – any actions as a result of which personal data are destroyed irrevocably with the impossibility of further restoration of the content of personal data in the personal data information system and (or) as a result of which material media of personal data are destroyed.
  3. The Operator may process the following personal data of the User
    1. Last name, first name, patronymic.
    2. Email address.
    3. Phone numbers.
    4. The above data is united under the general concept of Personal Data.
  4. Purposes of processing personal data
    1. The purpose of processing the User’s personal data is to inform the User by sending emails; providing the User with access to services, information and/or materials contained on the website; informing the User through phone calls, sending SMS, messages in WhatsApp and Telegram managers.
    2. The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive information messages by sending the Operator an email to the email address marked “Opt-out of notifications about new products and services and special offers.”
    3. Anonymized data of Users, collected using Internet statistics services, is used to collect information about the actions of Users on the site, improve the quality of the site and its content.
  5. Grounds for processing personal data
    1. The Operator processes the User’s personal data only if it is filled out and/or sent by the User independently through special forms located on the website and in the mobile application. By filling out the appropriate forms and/or sending his personal data to the Operator, the User expresses his consent to this Policy.
    2. The Operator processes anonymized data about the User if this is allowed in the User's browser settings (saving cookies and using JavaScript technology are enabled).
  6. The procedure for collecting, storing, transferring and other types of processing of personal data
    The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
    1. The operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons by preventing unauthorized access to personal data, timely detection of facts of unauthorized access, if such unauthorized access could not be prevented, and minimizing the adverse consequences of unauthorized access.
    2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation.
    3. The operator’s obligations to protect personal data arise from the moment of collection of personal data and are valid until they are destroyed or depersonalized.
    4. If inaccuracies in personal data are identified, the User can update them independently by sending a notification to the Operator to the email address marked “Updating personal data”.
    5. The period for processing personal data is unlimited. The User may at any time withdraw his consent to the processing of personal data by sending a notification to the Operator via email marked “Withdrawal of consent to the processing of personal data”.
  7. Cross-border transfer of personal data
    1. Before the start of cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state into whose territory it is intended to transfer personal data provides reliable protection of the User’s rights.
    2. Cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements can only be carried out if the User has consent in writing to the cross-border transfer of his personal data and/or execution of an agreement to which the User is a party.
  8. Final provisions
    1. The User can receive any clarification on issues of interest regarding the processing of his personal data by contacting the Operator via email.
    2. This document will reflect any changes to the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.
    3. The current version of the Policy is freely available on the Internet at the specified address.

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